By Kelly Riggs | Sales + Leadership
Boomers have little patience for the self-absorbed social media addict who wants to “hack” his/her way through life, avoiding the very appearance of work. So, it was little surprise when a 2014 survey of 20,000 HR managers by Scout Exchange and Oracle HCM Users Group revealed that HR managers have serious doubts about the Millennial work ethic.
Continue reading
By Kelly Riggs | Sales + Leadership
The truth is that practice is incredibly important to performance. In fact, I would ask you to name one skill of any consequence that does NOT require practice to excel at that skill. Anything? Of course not. You cannot perfect any skill unless, and until, you practice. Which means that your employees are practicing to improve their skills, or YOU (the manager) are guilty of the ultimate performance killer – no practice.
Continue reading
By Kelly Riggs | Sales + Leadership
According to one study, 43 percent of all salespeople fail to reach their revenue objectives. That is a systemic sales failure. In some industries, it’s even worse. Way worse. And every so-called “expert” can tell you the reason. But are they right?
Continue reading
By Kelly Riggs | Sales + Leadership
Very few people are thrust into management and then do it exactly right, avoiding the myriad of challenges and speed bumps that inevitably confront those who lead employees. No, it takes time to acquire the experience that comes with learning from the mistakes we inevitably make. It takes time to create the disciplined habits that characterize effective managers.
Continue reading