Tag Archives for " performance "

You Probably Missed the Memo About Employee Engagement

By Kelly Riggs | Sales + Leadership

As a manager, you surely have become aware of the importance of employee engagement in the workplace, and its impact on the critical metrics companies care about – profitability, turnover, safety, and customer satisfaction.

Hint: As it turns out, engaged employees do better work. Yes, I know. Absolutely shocking. But, it’s true; those employees that feel genuinely connected to the company, feel valued by the boss, and derive satisfaction from their work, significantly outperform their disengaged counterparts.

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The Remedy for the Workplace Tyrant

By Kelly Riggs | Sales + Leadership

While not every manager guilty of abusive behavior is a bad person, even well-meaning managers can be guilty of repeatedly harsh criticism, ostracism, and even public humiliation. The cost to the organization is more than significant. Since there is clear and compelling evidence that this management style costs companies enormous amounts of money, companies should be more than enthusiastic about making changes.

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The Corporate Curse of Mediocrity

By Kelly Riggs | Sales + Leadership

Do you realize how difficult it is to find people who pay attention to detail? Who care about excellence? Who care about improving the workplace culture? Who have pride in their work? Who are willing to do what it takes to be successful? Mediocre is not an exception – it is now the NORM.

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The Reality of Leadership Fatigue

By Kelly Riggs | Sales + Leadership

You’ve probably been there as a leader – that point in time when you just need a break. A little time off to recharge and regain that edge. But, there are some times when leadership fatigue actually becomes crippling to the organization. Successive mistakes or missteps result in a loss of credibility and confidence, and a leader simply cannot regain his/her status within the organization.

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