By Kelly Riggs | Sales + Leadership
Leading a “change” initiative in the workplace is influenced by the same exact psychology that salespeople encounter in selling – a fact not readily apparent to the vast majority of managers. But, the truth is, if you don’t understand how to sell, you’re going struggle to implement change effectively in the workplace. Because leading change is “selling.”
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By Kelly Riggs | Sales + Leadership
Very few people are thrust into management and then do it exactly right, avoiding the myriad of challenges and speed bumps that inevitably confront those who lead employees. No, it takes time to acquire the experience that comes with learning from the mistakes we inevitably make. It takes time to create the disciplined habits that characterize effective managers.
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By Kelly Riggs | Sales + Leadership
I think I’m on safe ground to say that it cannot be good for any organization when only half of employees believe that corporate leaders make good decisions. Confidence suffers. Engagement suffers. And, as a result, performance must also eventually suffer as well. The question is, why would employees have that opinion of managers?
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By Kelly Riggs | Sales + Leadership
Few managers are exemplary leaders. Proving this takes about 30 seconds. Yes, I know management and leadership are slightly different. We don’t have to have that silly argument. If you are a manager, and people report to you, then you are a leader. Period. You might not be any good at it, but you’re still the “leader.” My question is this: Why in the world do companies continue to promote top performers to management, fail to train them, and then COMPLAIN when they fail to perform as expected? Do YOU think you’re the exception?
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