Tag Archives for " Communication "

Reinventing Reality & other failure tactics

By Kelly Riggs | Sales + Leadership

Immutable means “not subject to change,” which means that results have always been, and will always be, the barometer of success in business. Not those things you intended to do, or hoped to do, but what you actually accomplished. Those results may not be only financial, of course, but the principle holds. Success in not promises of performance. Not excuses for a lack of performance. It is performance. Period. The problem is that so many salespeople want to reinvent reality.

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Effective Communication in the Workplace

By Kelly Riggs | Sales + Leadership

Ten minutes with a group of employees anywhere below the executive or ownership level will quickly uncover of host of unresolved communication issues. However, a bit of digging usually reveals that what employees are really concerned about is NOT how poorly their immediate supervisors or managers assign job tasks, set deadlines, or update projects. Instead, what makes employees crazy is the lack of communication in these areas.

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The Destructive Impact of Bad Communication

By Kelly Riggs | Sales + Leadership

Does anything really irritate you more than to know there is a problem and have the leader suggest there really isn’t a problem? Or, to have a leader figuratively pat you on the head and send you on your way as if you are simply not capable of understanding? Why not just call me stupid and get it over with?

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