How to Lose Even When You Shouldn’t

By Kelly Riggs | Sales + Leadership

Discipline – poise under stress – is absolutely critical to winning. All the talent in the world will be compromised by a lack of discipline. And discipline is a leadership function, pure and simple. It starts with the head coach and extends directly to field leaders as well. But there’s more. When leaders fail to own their own mistakes, it is a huge indication that an organization doesn’t have championship mettle.

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Effective Communication in the Workplace

By Kelly Riggs | Sales + Leadership

Ten minutes with a group of employees anywhere below the executive or ownership level will quickly uncover of host of unresolved communication issues. However, a bit of digging usually reveals that what employees are really concerned about is NOT how poorly their immediate supervisors or managers assign job tasks, set deadlines, or update projects. Instead, what makes employees crazy is the lack of communication in these areas.

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The Corporate Curse of Mediocrity

By Kelly Riggs | Sales + Leadership

Do you realize how difficult it is to find people who pay attention to detail? Who care about excellence? Who care about improving the workplace culture? Who have pride in their work? Who are willing to do what it takes to be successful? Mediocre is not an exception – it is now the NORM.

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The Destructive Impact of Bad Communication

By Kelly Riggs | Sales + Leadership

Does anything really irritate you more than to know there is a problem and have the leader suggest there really isn’t a problem? Or, to have a leader figuratively pat you on the head and send you on your way as if you are simply not capable of understanding? Why not just call me stupid and get it over with?

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