with Steven Gaffney
Steven Gaffney is back on #BizLockerRadio with more tips and great ideas about you can transform communication in your workplace – as a salesperson, as a manager, or as an employee. According to Steven, one of the very first steps in improving communication is to avoid some of the common communications “myths” that exist.
Of course, communication is hard in the best of times. Add a little stress and some bad assumptions, and communication can plunge off the cliff in a hurry. But, in the process of trying to correct some of the communication challenges that leaders face, they often back into one or more of the communication myths that get passed around like old wives tales. In this interview, Steven will help us navigate around these communication killers.
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About Steven Gaffney:
As the leading expert on honesty and communication in the workplace, Steven is the respected author of five books and publications, including his newest book, “Be a Change Champion: 10 Factors for Sustaining the Boom and Avoiding the Bust of Change.” Steven is a Certified Speaking Professional™ and a highly respected member of the Million Dollar Speaking Group of the National Speakers Association. He is also a former adjunct faculty member of The Johns Hopkins University, as well as former board member of the Washington, D.C. chapter of Sales and Marketing Executives International. Thousands of people across the globe credit Steven Gaffney’s speaking engagements, seminars, television and radio appearances, books and multimedia products with making immediate and lasting positive changes in both their organizations as well as their personal lives.
Kelly Riggs is a business performance coach and founder of the Business LockerRoom. A former national Salesperson of the Year and serial entrepreneur, Kelly is a recognized thought leader in the areas of sales, management leadership, and strategic planning. He serves clients ranging from small, privately held companies to Fortune 500 firms. Kelly has written two books: “1-on-1 Management™: What Every Great Manager Knows That You Don’t” and “Quit Whining and Start SELLING! A Step-by-Step Guide to a Hall of Fame Career in Sales.”