By Kelly Riggs | Sales + Leadership
Do you realize how difficult it is to find people who pay attention to detail? Who care about excellence? Who care about improving the workplace culture? Who have pride in their work? Who are willing to do what it takes to be successful? Mediocre is not an exception – it is now the NORM.
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By Kelly Riggs | Sales + Leadership
Does anything really irritate you more than to know there is a problem and have the leader suggest there really isn’t a problem? Or, to have a leader figuratively pat you on the head and send you on your way as if you are simply not capable of understanding? Why not just call me stupid and get it over with?
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By Kelly Riggs | Sales + Leadership
Players (employees) have to perfect individual skills before they can excel within the “team” framework. Unfortunately, few companies provide that type of practice environment. In sales, for example, a salesperson needs to learn how to interview, ask questions, get referrals, respond to objections, present dozens of different solutions, tell compelling stories, present pricing, and so much more. But how many salespeople actually practice these things before they go LIVE in front of a customer??
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By Kelly Riggs | Sales + Leadership
There are, in fact, some mistakes that are guaranteed to derail a manager’s effectiveness; mistakes that undermine a manager’s ability to lead his (or her) employees. And if your employees don’t trust your leadership, not only will performance suffer, but talented employees will start looking for the door. Let’s take a look at three fairly common mistakes that are sure to undermine your leadership credibility.
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